FAQ

Before sending us a message, please check out the FAQ below in case we have listed the answer to your question!

 

Do you ship worldwide?

Simple answer - yes! We can send all 326POWER parts anywhere in the world. While we can send anything from coilovers to wheels to all countries via speedy air freight, larger aero parts (body kits etc.) might need to be sent by sea freight.

 

How long will my order take to arrive?

There are many factors that will affect how long it will take your order to arrive.

If you have placed your order from the UK/Europe, your parts will be dispatched from our UK office. We receive multiple deliveries every month from Japan to the UK, so you may need to wait a couple of weeks for your parts to land with us. Once the parts have arrived, all back orders are dispatched immediately.

If you have placed your order from the USA/Canada/Australia/New Zealand etc., we will usually arrange for your items to be sent directly from Japan via a speedy air freight service. This method ensures that you pay the best possible price for your 326POWER parts.

Custom parts such as Chakuriki coilovers and Yabaking wheels will require manufacturing and assembly time prior to being shipped. Guideline manufacturing ETAs are listed below.

Chakuriki coilover assembly time: 3~4 weeks
Yabaking Mesh/Spoke 2-piece wheel manufacturing & assembly time: 4~12 weeks (basic colour finishes and more common PCDs will take less time to manufacture, custom colours and anodised lips will take longer to produce)

Depending on the size and weight of the items being sent, we tend to use EMS, TNT and DHL air freight services.

 

Do I need to pay import duties & taxes?

If your order is being delivered within the UK/European Union, you will not be liable for any import duties and taxes as these are already included within the prices displayed when placing your order. This may vary for European countries outside of the European Union. 

If your order is being delivered to USA/Canada/Australia/New Zealand etc., you might be required to pay local taxes and import duties. This is common practice and the amount owed is calculated in accordance with the value of your goods. All local taxes and import duties are subject to the shipping company and local authority's discretion and neither 326POWER UK or 326POWER Japan are liable for any charges incurred.